It is the responsibility of the customer to check the following details are correct on receipt of order: design, colour, quantity and quality. COLE & SON CANNOT REPLACE A PRODUCT ONCE IT HAS BEEN CUT OR HUNG. THIS ALSO APPLIES TO DELIVERIES MADE TO THIRD PARTIES AT THE CUSTOMERS REQUEST.
Exact colour matching between different production batches cannot be guaranteed. Where an additional quantity is required please note the print batch number. Stock cuttings can be supplied on request.
Cole & Son recommend all customers view a sample before ordering. Where possible sample requests will be despatched the same day if received by 3pm. To order samples online select your design and click on ‘buy’. Samples cost £1.50 each.